Menu

Other support services

Stroke is always a medical emergency, if you think you or someone you know is having a stroke, call triple zero (000) immediately.

Lifeline provides crisis support 24 hours a day, seven days a week. Call Lifeline on 13 11 14.

 

Service

When to use

Opening hours

Contact details

Ambulance

 

If you or someone you know has signs of stroke

24 hours a day 7 days a week

Call triple zero (000).

GP

Stroke prevention, treatment and recovery and other health issues

 

Contact your GP. If you need help finding a GP, visit Health Engine

Healthdirect

To speak to a nurse about any health issue

24 hours a day 7 days a week

Call 1800 022 222

Visit healthdirect.gov.au

 

Multicultural Health Connect 

Get health information and advice in your language from staff who understand your culture.  

Monday – Friday, 11 am – 7 pm AEDT, excluding public holidays.

The service is available in all states except Queensland and Tasmania.

Call 1800 186 815 

Visit Multicultural Health Connect  

Lifeline

If you are feeling overwhelmed, need crisis support or just to talk something through

24 hours as day 7 days a week

Call 13 11 14 (24/7 support)

Visit lifeline.org.au (includes chat option on website)

Text 0477 13 11 14 (24/7 support)

 

1800 RESPECT 

If you need support for domestic, family or sexual violence. 

24 hours a day 7 days a week 

Call 1800 737 732 

Visit 1800respect.org.au  

13YARN 

Going through a tough time? We’re here to yarn. 

Talk with an Aboriginal or Torres Strait Islander Crisis Supporter. 

24 hours a day 7 days a week 

Call 13 92 76 

Visit 13YARN 

QLife 

 

QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings

3pm to midnight, 365 days a year

Call 1800184 527 

Visit QLife Webchat 

Kids Helpline

If you are between 5 and 25 and want online or phone counselling for any reason 

24 hours a day 7 days a week  

Call 1800 55 1800  

Webchat Counselling kidshelpline.com.au/get-help/webchat-counselling  

Visit kidhelpline.com.au 

Carer Gateway

For information, advice or counselling about caring, or for emergency respite.

Monday 25 December - CLOSED
Tuesday 26 December - CLOSED
Wednesday 27 December - OPEN
Thursday 28 December - OPEN
Friday 29 December - OPEN
Monday 1 January – CLOSED

Emergency Respite and Online Services will remain available 24 hours 7 days a week

Monday to Friday 9am to 5pm

Call 1800 422 737

Visit carergateway.gov.au

 

Disability Gateway

For services for someone with a disability.

Monday 25 December - CLOSED
Tuesday 26 December - CLOSED
Wednesday 27 December - OPEN
Thursday 28 December - OPEN
Friday 29 December - OPEN
Monday 1 January – CLOSED

The phone service line will be available between 8am to 8pm AEDT / AEST Monday to Friday

Call 1800 643 787

Visit disabilitygateway.gov.au

 

My Aged Care

For services for someone 65 years old or older.

Monday 25 December - CLOSED
Tuesday 26 December - CLOSED
Wednesday 27 December - OPEN
Thursday 28 December - OPEN
Friday 29 December - OPEN
Saturday 20 December - OPEN
Monday 1 January – CLOSED

Monday to Friday 8am to 8pm, Saturdays 10am -2pm. Closed on Sundays and National public holidays

Call 1800 200 422

Visit myagedcare.org.au

 

Hospitals and health services

If you have concerns about a hospital stay, read information here.

 

Visit enableme.org.au/Resources/Getting-good-healthcare